Invoicerr Assistant
A guided help bot inside Help for common AU workflow questions: estimates, GST defaults, team invites and more. Short topics and free-form prompts both work.
Support
Real help when work is mid-flight.
Invoicerr Support is built into the product: articles, a practical assistant, and live chat after you log in. You can also email [email protected].
Live support chat
When you need a human, open Chat with support from Help. Conversations stay tied to your workspace so product questions and bugs reach platform support cleanly.
Articles that match the product
In-app Help covers customers, estimates, invoices, payments, team roles, integrations and settings. Public Resources on this site mirrors the same truth without requiring login to browse.
Common questions
- Is support available without an account?
- Browse free tools and public guides anytime. Live chat and the full article library need a signed-in workspace so we can help with your organisation context.
- Is Messages the same as support?
- No. Messages is internal team chat for your organisation. Product support lives under Help.
- Where do notifications fit?
- The bell covers workspace events such as quote views, payments and team messages. Unread support replies can also create an in-app notification.